Support & Service

If you have questions or issues during the purchase, installation, or ownership of your Monogram Appliance, our support specialists are available to assist you. For your convenience, you may contact us online via email or chat, or call us during service hours.

Phone

Appliance Questions

(800) 626-2000

Monday–Friday:  8:00a – 8:00p ET
Saturday:  8:00a – 7:00p ET

Service & Repair

(800) 444-1845

Monday–Friday:  8:00a – 6:30p ET
Schedule Service Online

Mail

USA

Manager, Consumer Relations
Monogram Appliances
P.O. Box 34820
Louisville, KY 40232-9923

Canada

Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3

Online Chat

Appliance Chat Hours

Monday–Friday:  9a–5p ET
Saturday & Sunday:  Closed
   

Parts Chat Hours

Monday–Friday:  9a–7p ET
Saturday:  9a–5p ET
Sunday:  Closed

Our Service Network

  • Expert Monogram service technicians plus 30-day labor warranty

  • Simple online scheduling with flexible appointment times

  • Genuine Monogram parts with a 5-year warranty

  • Rebate offer for new appliance if you decide not to repair

Showrooms

Find out where to buy Monogram appliances or see the lastest product innovations at our design centers.

Find a Showroom

Visit a Design Center